Terms & Conditions

Address: Wild About Elephants, 33 Market Place Shopping Centre, Burgess Hill, West Sussex, RH15 9NP, United Kingdom.
Phone: 01444 233078
Email: wildaboutelephants@yahoo.co.uk

VAT number: 475 6198 06


Please read all of these terms and conditions.



These terms and conditions apply to you, the consumer, and your use of the website.

  • By accessing the Website and by ordering any of the goods you are agreeing to be bound by these terms and conditions.
  • You must not download or in any way attempt to modify this website. You may not breach copyright by using any of the information. You must not use the website for any criminal or fraudulent purposes and you must not contact us through this website with any information that is malicious, defamatory, illegal or that which may cause technical damage.
  • You must not use any of the images, trademarks, logos or devices.
  • We endeavour to keep this website up-to-date but reserve the right to amend or withdraw any product of service at any time without notice to the consumer.
  • You agree to use this website for personal use only.
  • You warrant that any information you share with us is true, accurate and complete.


  • All prices are in GBP £ Sterling. We reserve the right to change any prices without prior notice to the consumer.
  • If the price of goods increases between the date we accept your order and the delivery date, you will be charge the original price quoted at the time of order acceptance.
  • In the unlikely event that we have under-priced a product, we are not obliged to supply the product to you at that price, provided we notify you of the error before processing your order.
  • In such cases it is entirely your choice to accept or decline the goods at the amended price. We will deem the order to be processed upon dispatch from our premises.
  • All prices include VAT at a rate of 20% with the exception of books that are classed as zero-rated goods.
  • All prices are exclusive of postage and packaging.


  • All special offers and promotions are subject to the availability of products including promotional stock and may be withdrawn without notice; for instance, if promotional stock becomes unavailable to us.
  • Sale items are often available in small quantities for a limited period only.
  • Offers and promotions may not be applied to any item that is already subject to a sale or reduced price unless expressly so advertised.
  •  For the purpose of discounts, an order total is deemed to be the total of the goods only. It excludes any delivery charges.


  • We accept all major credit and debit cards (except American Express)
  • On completion of your order, you will be redirected to a secure payment screen hosted by either Worldpay or Paypal depending on your choice.
  • Present Company does not store or have any form of access to your credit card information.
  • You may phone us to complete your order should you prefer this. Alternatively, you can post us a cheque, please phone to discuss. We will happily reserve the stock for you but are unable to dispatch until the cheque has cleared in full.